1. Introduction

Welcome to IZ International Impex Private Limited. These Terms and Conditions govern the use of our website and the transactions conducted through our company. By accessing our website or engaging in business with us, you agree to these terms.

2. Business Operations

  • Import & Export: We facilitate international trade by importing and exporting heavy machinery, machinery parts, fabrics, and electrical items.
  • Sales & Purchases: We sell and purchase new and used machinery, parts, fabrics, and electrical items.

3. Orders & Payments

  • All orders must be placed via our official communication channels.
  • Payments must be made in accordance with the agreed terms. Late payments may incur additional charges.
  • We accept payments via bank transfer, credit/debit cards, and other approved methods.

4. Shipping & Delivery

  • We ensure timely delivery; however, delays due to customs, logistics issues, or unforeseen circumstances are beyond our control.
  • Buyers are responsible for customs duties, taxes, and compliance with import/export regulations in their country.

5. Returns & Refunds

  • Returns are accepted only for defective or damaged items within [Specify Duration, e.g., 7 days] of delivery.
  • Refunds will be processed after verification and approval by our team.

6. Warranties & Liability

  • Machinery and parts may come with a manufacturer’s warranty; additional warranties may be available upon request.
  • We are not liable for any indirect damages resulting from the use of our products.

7. Intellectual Property

All content on our website, including images, logos, and text, is the property of IZ International Impex Private Limited and cannot be copied or used without prior written consent.

8. Privacy Policy

We collect and use customer information in compliance with our privacy policy. We do not share personal data with third parties without consent.

9. Governing Law

These terms are governed by the laws of Pakistan. Any disputes will be resolved through arbitration or legal proceedings within our jurisdiction.

10. Amendments

We reserve the right to modify these terms at any time. Customers will be notified of changes through our website or official communication channels.